Privacy is a core principle of the TrueValue Platform. We collect only the information needed to deliver our services, protect it with industry best practices, and give you transparency over how it is used.
We believe trust begins with transparency. This policy explains what information we collect, why we collect it, how we protect it, and the choices you have regarding your data.
Our Privacy Promise
Your trust is our most valuable asset. We hold ourselves to strict standards regarding your data:
We use local storage and secure cookies to keep you logged in and save custom account layout settings. For full details, see our Cookie Policy.
We use information processing to power, secure, and constantly optimize the platform workflow. Specifically, your data supports these functions:
Deliver Services
Powering CRM updates, active PBX extensions, and HR rosters.
Secure Accounts
Enforcing session security rules, monitoring login anomalies, and auditing access logs.
Improve Performance
Analyzing aggregated diagnostic logs to optimize server routing and speed.
Customer Support
Investigating system errors and responding to support tickets quickly.
Legal Obligations
Complying with corporate audit standards and responding to valid judicial requests.
We only share your data in the following restricted scenarios:
Trusted third-party vendors assisting with cloud hosting, transactional email delivery, payment processing, and core systems analytics under strict processing agreements.
When required by law, regulation, or legal enforcement requests (e.g., subpoenas, warrants, or court orders) where data sharing is mandatory.
In the event of merger, acquisition, restructure, or asset sale, your information may transfer, with prominent notice and options beforehand.
For any other business purpose or sharing target that you explicitly authorize and grant active consent for.
Security is built into the foundation of the TrueValue Platform. We protect your data and only retain it as long as necessary to support your business operations.
We believe in giving you absolute agency over your information. You can exercise any of the choices below directly or by contacting our team:
Request a full copy of the personal information we store about your profile and team activities.
Update billing records, user details, and organizational structures instantly inside the admin settings.
Initiate complete deletion of your account and purge all associated customer logs permanently.
Download your customer data, PBX transcripts, and HR records in standard JSON or CSV formats.
Limit active data processing under specific conditions, including contesting accuracy or disputing legal requirements.
To submit a formal request for any of these options, please contact us at info@truevalueplatform.com.
Our Services are not directed to minors. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification before taking effect. We encourage you to review this page periodically.
If you have questions about this policy or your personal information, our privacy team is here to help.
North Sydney, NSW, Australia
141 Walker Street, North Sydney, NSW 2060, Australia
Vadodara, Gujarat, India
Tower B, 325, 3rd Floor, Atlantis K, 10, Sarabhai Rd, opp. Honest Family Restaurant, Vadodara, Gujarat 390007
Email: info@truevalueplatform.com
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